📦 Shipping & Exchange Policy
Fabric Emporium ensures a smooth shopping experience while maintaining clear policies for fairness and transparency.
1. Exchange & Returns
- ❌ No cash refunds or returns are offered.
- ✅ Products can be exchanged within 7 days of delivery if:
- The item is faulty, damaged, or defective at the time of delivery.
- The received product differs from the original order.
- The package is incomplete (missing tags, labels, or original packaging).
- 📩 To raise a claim: Email Fabricemporiumofficals@gmail.com or call +92 303 2041114 within 7 days with clear pictures of the issue.
- 📦 Approved claims will be replaced with an item of equal value (as per invoice).
- 🚚 Customers bear all shipping & handling charges for exchanges.
Please Note:
- ❌ Discounted items cannot be exchanged or returned.
- ❌ Stitched articles once modified stitched are not eligible for exchange.
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2. Order Cancellations
- ❌ No refunds or money-back guarantee is offered.
- 🕒 Orders placed via Credit Card or PayPal may be canceled within 24 hours. A coupon of equal value will be issued, valid for 60 days.
- 🚫 Orders may be canceled by Fabric Emporium if:
- Item is out of stock
- Damage is discovered during quality check
- Payment processing fails or is declined
- 🔒 We do not store credit card details or share customer data with third parties.
3. Product Disclaimer
- 🎨 Product images & descriptions are accurate to the best of our efforts; slight variations may occur due to photography lighting, screen settings, or catalog printing.
- ✨ Extra embellishments used in photo shoots may differ slightly from the original product.
- 🔎 Customers are encouraged to review product details carefully before placing an order.
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